Politique de confidentialité

DKL Light Sport Aircraft Sarl is committed to safeguarding your privacy. Contact us at info@dkl-lsa.eu if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

1. Definitions used in this Policy
2. Data protection principles we follow
3. What rights do you have regarding your Personal Data
4. What Personal Data we gather about you
5. How we use your Personal Data
6. Who else has access to your Personal Data
7. How we secure your data
8. Information about cookies
9. Contact information

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) –

We promise to follow the following data protection principles:

• Processing is lawful, fair, transparent. Our Processing  activities have lawful grounds. We always consider your rights before  Processing Personal Data. We will provide you information regarding  Processing upon request.
• Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
• Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
• Processing is limited with a time period. We will not store your personal data for longer than needed.
• We will do our best to ensure the accuracy of data.
• We will do our best to ensure the integrity and confidentiality of data.

The Data Subject has the following rights:

1. Right to information – meaning you have to right to know whether  your Personal Data is being processed; what data is gathered, from  where it is obtained and why and by whom it is processed.
2. Right  to access – meaning you have the right to access the data collected  from/about you. This includes your right to request and obtain a copy of  your Personal Data gathered.
3. Right to rectification – meaning  you have the right to request rectification or erasure of your Personal  Data that is inaccurate or incomplete.
4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
5. Right  to restrict processing – meaning where certain conditions apply, you  have the right to restrict the Processing of your Personal Data.
6. Right  to object to processing – meaning in certain cases you have the right  to object to Processing of your Personal Data, for example in the case  of direct marketing.
7. Right to object to automated Processing –  meaning you have the right to object to automated Processing, including  profiling; and not to be subject to a decision based solely on automated  Processing. This right you can exercise whenever there is an outcome of  the profiling that produces legal effects concerning or significantly  affecting you.
8. Right to data portability – you have the right to  obtain your Personal Data in a machine-readable format or if it is  feasible, as a direct transfer from one Processor to another.
9. Right  to lodge a complaint – in the event that we refuse your request under  the Rights of Access, we will provide you with a reason as to why. If  you are not satisfied with the way your request has been handled please  contact us.
10. Right for the help of supervisory authority –  meaning you have the right for the help of a supervisory authority and  the right for other legal remedies such as claiming damages.
11. Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Information you have provided us with
This might  be your e-mail address, name, billing address, home address etc – mainly  information that is necessary for delivering you a product/service or  to enhance your customer experience with us. We save the information you  provide us with in order for you to comment or perform other activities  on the website. This information includes, for example, your name and  e-mail address.

Information automatically collected about you
This  includes information that is automatically stored by cookies and other  session tools. For example, your shopping cart information, your IP  address, your shopping history (if there is any) etc. This information  is used to improve your customer experience. When you use our services  or look at the contents of our website, your activities may be logged.

Information from our partners
We gather  information from our trusted partners with confirmation that they have  legal grounds to share that information with us. This is either  information you have provided them directly with or that they have  gathered about you on other legal grounds. See the list of our partners further below.

Publicly available information
We might gather information about you that is publicly available.

We use your Personal Data in order to:

• provide our service to you. This includes for example  registering your account; providing you with other products and services  that you have requested; providing you with promotional items at your  request and communicating with you in relation to those products and  services; communicating and interacting with you; and notifying you of  changes to any services.
• enhance your customer experience;
• fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual  obligations, we Process your Personal Data for the following purposes:

• to identify you;
• to provide you a service or to send/offer you a product;
• to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the following purposes:

• to send you personalized offers* (from us and/or our carefully selected partners);
• to  administer and analyse our client base (purchasing behaviour and  history) in order to improve the quality, variety, and availability of  products/ services offered/provided;
• to conduct questionnaires concerning client satisfaction;

As long as you have not informed us otherwise, we consider offering  you products/services that are similar or same to your purchasing  history/browsing behaviour to be our legitimate interest.

With your consent we Process your Personal Data for the following purposes:

• to send you newsletters and campaign offers (from us and/or our carefully selected partners);
• for other purposes we have asked your consent for;

We Process your Personal Data in order to fulfil obligation rising  from law and/or use your Personal Data for options provided by law. We  reserve the right to anonymise Personal Data gathered and to use any  such data. We will use data outside the scope of this Policy only when  it is anonymised. We save your billing information and other information  gathered about you for as long as needed for accounting purposes or  other obligations deriving from law, but not longer than 10 years.

We might process your Personal Data for additional purposes that are  not mentioned here, but are compatible with the original purpose for  which the data was gathered. To do this, we will ensure that:

• the link between purposes, context and nature of Personal Data is suitable for further Processing;
• the further Processing would not harm your interests and
• there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

We do not share your Personal Data with strangers. Personal Data  about you is in some cases provided to our trusted partners in order to  either make providing the service to you possible or to enhance your  customer experience. We share your data with:

Our processing partners:

• COMCO IKARUS GmbH
• WordPress Tools
• other manufacturer, in order to fulfil the order

Our business partners:

• COMCO IKARUS GmbH
• other manufacturer, in order to fulfil the order
• UPS
• Post

Connected third parties:

• WordPress
• Mailchimp
• and other third parties provider to enable the best service.

We only work with Processing partners who are able to ensure adequate  level of protection to your Personal Data. We disclose your Personal  Data to third parties or public officials when we are legally obliged to  do so. We might disclose your Personal Data to third parties if you  have consented to it or if there are other legal grounds for it.

We do our best to keep your Personal Data safe.  We use safe  protocols for communication and transferring data (such as HTTPS). We  use anonymising and pseudonymising where suitable. We monitor our  systems for possible vulnerabilities and attacks..

Even though we try our best we can not guarantee the security of  information. However, we promise to notify suitable authorities of data  breaches. We will also notify you if there is a threat to your rights or  interests. We will do everything we reasonably can to prevent security  breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

We use cookies and/or similar technologies to analyse customer  behaviour, administer the website, track users’ movements, and to  collect information about users. This is done in order to personalise  and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store  information that is used to help make sites work. Only we can access the  cookies created by our website. You can control your cookies at the  browser level. Choosing to disable cookies may hinder your use of  certain functions.

We use cookies for the following purposes:

• Necessary cookies – these cookies are required for you to be  able to use some important features on our website, such as logging in.  These cookies don’t collect any personal information.
• Functionality  cookies – these cookies provide functionality that makes using our  service more convenient and makes providing more personalised features  possible. For example, they might remember your name and e-mail in  comment forms so you don’t have to re-enter this information next time  when commenting.
• Analytics cookies – these cookies are used to track the use and performance of our website and services
• Advertising  cookies – these cookies are used to deliver advertisements that are  relevant to you and to your interests. In addition, they are used to  limit the number of times you see an advertisement. They are usually  placed to the website by advertising networks with the website  operator’s permission. These cookies remember that you have visited a  website and this information is shared with other organisations such as  advertisers. Often targeting or advertising cookies will be linked to  site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser  settings. Alternatively, you can control some 3rd party cookies by using  a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Supervisory Authority

We reserve the right to make change to this Privacy Policy.
Last modification was made October 24, 2020.